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Great experience! The owner explained what needed to be done every step of the way. He gave us options and he was fair. Would definitely recommend
I had a positive experience with Crown Transmission. Having my front drive shaft and transmission pan replaced is a daunting task, but Crown Transmission was able to handle it with thoroughness and professionalism. Mr. Macy commendably went the extra mile during the inspection process. Going above and beyond for customers is an important aspect of any service-oriented business, and Crown Transmission takes this to heart. Overall, Crown Transmission is a reliable and trustworthy option for anyone in need of transmission services. If you're looking for a company that is committed to quality work and exceptional customer service, Crown Transmission is definitely worth considering.
Mr Macy took great care of me after another shop told me I needed a new transmission. Crown did the proper testing and diagnostics to track down the problem, which ended up being much simpler than replacing a transmission! Very happy with the service and straight forward answers from Mr. Macy and Crown Transmission.
This place is very professional and the owner is very down to earth. He did not have my car sitting for weeks how usual shops do. He was very straight forward and clear and doesn’t make decisions without the car owners discretion.
I had an amazing experience here and worked with the owner one on one to figure out my transmission issues. They were honest and transparent with their process of diagnosis and kept in close communication throughout the process along with asking for approval, and giving estimates along the way.Once the fixes were made I went and paid. I got into an amazing conversation with the owner about personal life experiences and he gave me great outlooks and advice; he also took me to my vehicle and showed me exactly what they did and even pointed out other concerns that had nothing to do with their line of business.Thank you Crown Transmission, so much for the great customer service and repairs on my vehicle. I wish many more years of great business and success.
I Highly Recommended. Crown Transmission! The transmission on my 2006 Nissan Titan went out around 11:00 PM. I called Macy the next morning. He arranged pick up for my truck and was able to find me the best affordable option for my Vehicle. It was a stressful situation but Macy was great and really helped ease my mind. The service was turned around in a couple of days which was awesome too!
Mr. Macy is awesome!! I came in to get a second opinion after the dealership told me my car needed a new transmission which was over $5,000. Not to mention I just spent over $2,000 for other repairs they swore I needed. Only to misdiagnose my car. My dad told me to find a transmission shop that specializes only in transmissions. I am from the Marietta area so I when I came across Crown Transmission I was very impressed by the previous reviews. I called the shop and got the owner Mr. Macy himself. He was very kind and very knowledgeable when it comes to transmissions. He told me to bring my car in and he would do his best and all he could to help me. Well he definitely did that and more. He called me back and explained what was going on with my car & and the repairs he needed to make. He had my car fixed within 2 days and it runs like a brand new car. I am so thankful for the service I received and Mr. Macy is truly a blessing. Saved me car and my pockets. I would 100% recommend anyone with transmission issues to come get a second opinion here with Mr. Macy, he is fair and it could save you 1,000s of dollars. Thank you again Mr. Macy & Crown transmission.
