Reviews

Crown Transmission is marietta is definitely a hidden gem. I spoke with several transmission specially shops regarding an issue with my pickup truck out of 7 shops and dealerships. Crown Transmissions were the only shop that was transparent and straightforward about the transmission. I found a shop on google once I left Marietta Nissan with such a ridiculously high estimate.

The owner of the shop Mr Macy informed me that he would diagnose and test the vehicle first. He told me all the problems that he saw with the vehicle he wrote notes down on the invoice in its entirely. he listened and asked questions about the vehicle. He quickly found the problem it was a few different factors that contributed to the reduced performance of the vehicle. He changed the transmission fluid on the vehicle and serviced the battery and check some other components he keep the vehicle for a few days and analyse the problem. $7700 was the quote that Marietta Nissan had given me. They told me that the entire transmission needed to replaced however, after Macy diagnose the issue. My cost for the service were around $700.00 (that's the huge difference)

The truck is shifting smoothly, drives 100 percent better than ever. I have driven the vehicle 500 miles out of no issue whatsoever. I am so glad that I made the decision to call. I feel like it was a miracle that occurred in my life If Mechanics and Dealership only cared about consumers, life would be much better. I am very happy with my service and glad to establish a working relationship with crown transmission services. I certainly recommend the services here to anyone having transmission issues. They really care, they listen, take their time to diagnose and rule out.

Thanks again Macy for your honesty and transparency. I appreciate you so much.

Fast and high quality service. The owner was very nice, helpful and understanding. Really appreciate his help and thought he was very informative and helped with Hybrid cars. Would recommend to anyone in need.

My transmission in my 2013 Kia Optima failed and Macy was able to get me in sooner than he originally told me. Had my car back to me very quickly and called the day after to check in to see how everything was going with the transmission replacement. Kept me up to date throughout the whole process and recommended what should be addressed while they were in there. Would definitely recommend to anyone needing transmission repairs.

I really appreciate the service I received at Crown Transmission. I googled transmission specialist and found the business. I called and spoke with Macy. I told him about the issues I was having with my vehicle. The dealership quoted me at $7700.00 to replace the transmission. Macy advised that before the transmission is replaced, other components should be checked first. So, he did assess the issues and changed the transmission fluid, and some other minor problems. Now my transmission shifts smoothly and works better than ever before. The dealership was not all transparent and honest. I saved a lot of time, headaches, and saved so much money with Crown Transmission. I highly recommend for anyone looking for an intelligent, sensible, honest and trustworthy transmission specialist; to compare prices and let Macy diagnose the honest and correct way. The efficient way. I appreciate the service so much and feel grateful for knowing such a man of much integrity. Thank you once again for your superb and exceptional services 😃

I cannot thank Crown Transmissions enough. I was very nervous about bringing my Jeep Wrangler anywhere but after talking with the owner of the shop. All of my nervousness went away. The shop towed my Jeep all the way from Dallas to their shop. The owner called me every step of the way and told me the progress. The owner even sent me pictures of what the process looks like but I was super curious about what it looks like without a transmission in the Jeep and what it looks like when the transmission is fully dissembled. Crown Transmissions also changed out my rear main seal and flywheel because why not when the Jeep has 170,000 miles, it's a good practice to do so. This is a well maintained business, they know how to treat their customers and ensure everything is perfect. Crown Transmissions earned a long term customer if I end up needing a transmission rebuilt in this Jeep again or in another vehicle. I know where I'm going to be taking my business.

Leaving Crown Transmission is the best I have ever felt leaving an auto shop in all the 25 years I have been driving! My car "died" in the middle of Cobb Pkwy during rush hour, while it was a downpour. He was so helpful and calming. He kept in contact and got me towed quickly to his shop. He even stayed after closing hours to make sure my car was checked in and I was on my way home safely. My boyfriend was so grateful.

Macy is straight forward and explains everything; he didn't try to "fix" something that didn't need to be fixed. He was able to charge my battery, explain the diagnostics and most importantly he listened to my experiences and used my knowledge to guide his process. My car didn't need a new transmission and he got me on my way driving to the next destination. He is the BEST and I would send everyone I know to him.

Always willing to give you all aspects of your repair options.

Honest, professional and overall an excellent experience. I highly recommend Crown..

Crown Transmission's reputation is a result of Macy's exceptional customer service, honesty, and transparency throughout the entire process. From my very first call with Macy, I knew this is someone who had my best interests in mind for my vehicle. Macy's kindness and empathy about my situation instantly won me over and he placed an emphasis on making sure I understand and educating me in areas where I am not well-informed in. Macy even invited me into the shop the following day after I brought in my vehicle to give me some peace of mind/visibility into the overall condition of my vehicle and what his suggestion would address. Macy gave me a very reasonable quote for an estimate and held himself to the same number after he completed repairs in only three days. I was amazed on how fast Macy completed his work and I wish repairs could have taken longer just to remain in contact with Macy. Macy is personable as he is knowledgeable about the work he completes. I even took my car for an inspection at Fast East Motorworks in Chamblee and they had great compliments about the transmission Macy installed for me. You NEED to call Macy at Crown Transmission and I can assure you only then will you understand why Crown Transmission is as successful as they are. Thank you Crown Transmission and I look forward to returning in the future for any issues I may have.

honest, reasonable, a good explainer.
I recommend Macy's shop without hesitation.