Reviews

While I didn't receive and repairs... I want to give Mr.Macey his flowers! He could have took my money but instead he took the time thoroughly explain the severity of my issue and his recommendation! Not only that Mr.Macey was humble enough to say "hey take some time to think about wether it's worth putting more money into it, at this point"..... He is truly a Man of Integrity and wisdom!! I wish I would have found him before I got put in this situation!! OH! And all he does is transmissions that speaks volumes to me !!! That means over the past 30yrs he has perfected his craft! Should I need him in the future, Lord willing he will be my FIRST CALL!!!! Thank you sooooo much!! I will let you know what I decide to do!

Crown is the real deal! Macy took the time to explain what was going on with my vehicle and was nothing but kind and patient. Good pricing and fantastic service!

I have confirmed all the reviews, the truth is I highly recommend Crown Transmissions, Mr. Macy does a good job, he is honest and reliable. You should not look anywhere else, come to Mr. Macy, he will save you a lot of time and money. Thank you, Mr. Macy.

Great service! Chevy dealership performed a recommended transmission service that immediately caused transmission issues in my '17 Silverado. Chevy denied responsibility so I took the truck to Crown Transmissions for diagnostic and a second opinion.

Macy (owner) diagnosed the issue that same day and gave me options on how to proceed. I highly recommend Crown Transmissions for Macy's responsiveness, honesty, and how he kept me updated as to what was going on with my truck.

I recently had the pleasure of working with Crown Transmissions, and I can’t say enough good things about this experience. Macy, the owner, was an absolute standout. Macy took the time to walk us through everything that needed to be done, patiently explaining the details and even giving my son a mini-lesson on how his car works.

It was refreshing to see someone so passionate not only about their craft but also about educating customers. Macy went above and beyond, making sure my son understood what was happening and why, turning what could have been a routine repair into a valuable learning experience for him.

And to top it all off, the pricing was incredibly fair. Macy provided high-quality service at a price that felt more than reasonable, which is rare to find these days. We left Crown Transmissions feeling genuinely valued, informed, and completely satisfied. I highly recommend Macy and his team for anyone needing car repairs—they truly care about their customers and take pride in their work!

Called in to get my vehicle checked on short notice and the owner, Macy, was able to see me the next day. Very honest about the state of my vehicle and wasn’t just trying to take my money. Also, was kind enough to tell me to reach out if I had any further questions. Definitely the place you’d want to take your vehicle for an honest opinion on your transmission.

Macy is an exceptional service provider! He is very thorough and knowledgeable, not to mention extremely friendly and kind. I cannot recommend Crown Transmission enough! He really knows what he is talking about and makes reasonable recommendations; great to work with. Do not take your business anywhere else— this is it!

I took my vehicle to Crown Transmission for a
Diagnostic test after another company install my transmission. I had concerns about my used transmission and made them known to Macy. Macy did a thorough check and informed me that, considering my transmission is used and we have no history on it, I could be is a much worst situation and to just properly maintain the transmission going forward. Macy does not recommend used transmissions and could have taken advantage of knowing I had concerns. He did a great job of educating me on transmissions and left me with detailed notes on his inspection. Macy also checked various components
in my engine and advised me of other areas where I could help improve the life of my motor. 😀

I had an outstanding experience with Crown Transmission! After one shop deemed my car junk and another quoted an exorbitant amount for repairs, Crown fixed it for a small fraction of the prices two of their "big brand name" competitors wanted. They used factory parts from the manufacturer that have a warranty. They charged 60% less than the highest quote from the competition. My car was ready to drive within a couple days and she's running better than ever! The first shop I took my vehicle to charged me several hundred dollars just for the diagnostic, but Crown did that for free. They made multiple phone calls to explain every step, from the initial diagnosis to troubleshooting and repairs. Their fast, transparent, and affordable service is highly recommended!

It can be hard as a woman to find a mechanic that will be honest and upfront and not try to take advantage of you. Macy is the complete opposite of that!

Back in Nov’22, I was told I have a small leak in my transmission at a routine oil change service by my dealer; however they couldn’t pinpoint the leak or were even 100% sure it was coming from the transmission. 🙄 Fast forward to April ‘24 all of my fluid leaked out. I took it to a trans shop in Buckhead to have it throughly checked out and they said I would just need a whole new transmission…never told me where was the leak, or even what caused the leak. 🙄🙄 They recommended I just add some fluid until I decided what to do. My car worked ok for a while, but I started having the same stalling issues by the next month. I finally just decided I would sell it thinking I would have to pay the over $10000 price 😩 the shop in Buckhead said I would have to pay to get a new transmission and fix it.

Thank God I googled and found Crown Transmissions! 🙏🏾 I putputted up there w/o calling just hoping I could be helped. Macy greeted me and said he’ll do what I asked (which was only to add more fluid) but he would like to know some details if I didn’t mind. He took the time to explain to me how the transmission works, what potential problems it could be, worse case and best case scenarios,asked me specific questions to really understand the car symptoms…he even broke down the receipt from the Buckhead place…which we found out they didn’t actually do a diagnostic at all). I felt comfortable enough and that he actually knew what he was doing to let him at least do a real diagnostic that day. I’m soooo glad I did because by that afternoon he called me having pinpointed EXACTLY what was wrong and how he figured it out, 3 options for me (and his realistic option about each one) based on what I told him would be best for me and my situation at the time, did a through check on the other parts of the car and any codes, and Kay really made me feel like he wanted to help me make the best decision moving forward, even if it wasn’t in his favor.

Even when I went to go pick up my car after the service, he continued the education lesson, showed me the inner workings of my car, actually showed me a trans that was getting rebuilt, how the parts all work together…like what mechanic do you know is doing that?!?!!!

Macy is AWESOME. I never felt pressured, never felt like he was trying to upsell me..I honestly felt like I was talking to a family friend who had my best interests at heart. He even checked on me days later, gave me really good car buying advice, and just helped eased my mind on the big decisions I was having to make in a short amount of time. I truly believe God put Crown transmissions and Macy in my path for a reason..and for that I am FOREVER thankful 😌🙏🏾