We are excited you are visiting our Review Page! We are extremely proud and happy to share our 5 Star Reviews, after-all this is why we are in business since 1995. We take each and every customer’s needs very seriously and know that without our loyal customers and their referrals we would not be in business. Most of these reviews appear in the Google 5 Star Review Section attached to our Map-Listing. Thank you to all of you that have taken the time to write us a positive review.
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Macy and the team at Crown Transmission did an amazing job! My car transmission gave out while I was driving it on the freeway and he coordinated a tow to his shop and I was back on the road less than 3 days later. Excellent work, top notch service and communication. Highly recommend!
After searching for a transmission shop I decided to give Crown Transmission a shot based on their great reviews. Let me tell you they are the real deal. Macy was easy to reach, and called me multiple times to keep me in the loop with repairs. The bottom line at this place is honesty and integrity. I wish every business I dealt with conducted there selves in this manner. Crown Transmission will be my suggestion to anyone with a transmission problem going forward.
Some of the best service I have received in the auto industry. Macy treats customers and their cars like a doctor would a patient. He is thorough, tolerant, and understanding. The goal at Crown Transmissions is to get you and your car on the road safely, learning a thing or two along the way. Your average auto shop could have swindled a lot more money from someone like me, who knows very little about cars. But the service here goes beyond the industry. Very rarely do you find an owner who is so passionate about truly helping their clientele. 5 stars.
I would highly recommend this shop. Took my 2002 4Runner in thinking my trans was going out, dreading a ~$2,500 rebuild. They kept the truck for a day, drove it, dropped the pan and inspected the trans and told me they didn't think it was a transmission problem. Crown replaced the fuel filter and recommended I changed the plugs and wires. Well, over the next week I brought the truck home, replaced my leaking valve cover gaskets and at the same time replaced my spark plugs and wires. When it was all back together, my truck was running fine again! Throughout the whole experience, Mr Macy kept in touch multiple times a day. Crown is not only honest and reasonably priced, but they actually troubleshoot your problem. All in all, they saved me about $2000. And for that, when I have a transmission problem in the future, I'll take my vehicle to Crown.
These guys are the best... super patient with the customer and accommodating... I checked all over town to find the right place to rebuild my transmission for a 2001 BMW X5 and these guys gave me a full tour of how they did it and what was to be expected. They finished the job quickly and at the price agreed upon. (Not an easy transmission to repair, but they got it right!) They even fixed a couple of extra things they noticed while under the car. I had to leave me car with them for an extended time and they took very good care of it!! Honest people who do quality work!
Did a great job! Transmission is working better than ever. Honest and up front, would recommend to anyone.
Macy at Crown Transmission did a great job for me and my Honda Odyssey Van. He informed me of the approximate cost of the rebuild and was helpful and informative on some decisions I had to make. I would do business with them again. Ask for Macy.
Dealing with a transmission problem is a very stressful thing. Macy at Crown Transmission made it such a pleasurable experience that I could never thank him enough. These guys do quality work, at a very fair price and I will not hesitate to return here if the situation should arise. I was blown away by the communication provided by Macy. My wife and I were constantly being informed on the status of our transmission, the progress of the repair and pricing. Not only that, but Macy even offered to tow our car from outside his usual range, just so we would avoid further damaging our car. If you're dealing with the stress of a transmission malfunction, just stop searching and bring your business here. You will be glad you did. -- Sorry for taking so long to get this review up Macy! Thank you again - Ryan and Kristen
My husband Gary found Crown transmission in Marietta Ga. In doing his research online looking at all the excellent reviews & praying we were lead to the right place. We gave them a try he called & the owner Mr. Macy was great he explain all the details and had our car towed in. He did a diagnostic and we decided to have the transmission rebuilt in our 2005 Mitsubishi Galant. During the whole process he keep us informed step by step. Very professional & great communication. We were very pleased with the overall service at Crown transmission. We have had our car back one week and it's driving great 😄
Crown Transmission is a Stellar Transmission Shop. Mr. Macy was genuine, honest and give me remarkable service from beginning to end. Mr. Macy communicated with me throughout the entire process. Upon retrieving my car, he also thoroughly gave me his observation of my car along with what all they had completed on my car and explained to me in detail what to do after to maintain the service on my car. THIS IS THE BEST TRANSMISSION SHOP IN GEORGIA PERIOD!!!