We are excited you are visiting our Review Page! We are extremely proud and happy to share our 5 Star Reviews, after-all this is why we are in business since 1995. We take each and every customer’s needs very seriously and know that without our loyal customers and their referrals we would not be in business. Most of these reviews appear in the Google 5 Star Review Section attached to our Map-Listing. Thank you to all of you that have taken the time to write us a positive review.
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Dealing with a transmission problem is a very stressful thing. Macy at Crown Transmission made it such a pleasurable experience that I could never thank him enough. These guys do quality work, at a very fair price and I will not hesitate to return here if the situation should arise. I was blown away by the communication provided by Macy. My wife and I were constantly being informed on the status of our transmission, the progress of the repair and pricing. Not only that, but Macy even offered to tow our car from outside his usual range, just so we would avoid further damaging our car. If you're dealing with the stress of a transmission malfunction, just stop searching and bring your business here. You will be glad you did. -- Sorry for taking so long to get this review up Macy! Thank you again - Ryan and Kristen
My husband Gary found Crown transmission in Marietta Ga. In doing his research online looking at all the excellent reviews & praying we were lead to the right place. We gave them a try he called & the owner Mr. Macy was great he explain all the details and had our car towed in. He did a diagnostic and we decided to have the transmission rebuilt in our 2005 Mitsubishi Galant. During the whole process he keep us informed step by step. Very professional & great communication. We were very pleased with the overall service at Crown transmission. We have had our car back one week and it's driving great 😄
Crown Transmission is a Stellar Transmission Shop. Mr. Macy was genuine, honest and give me remarkable service from beginning to end. Mr. Macy communicated with me throughout the entire process. Upon retrieving my car, he also thoroughly gave me his observation of my car along with what all they had completed on my car and explained to me in detail what to do after to maintain the service on my car. THIS IS THE BEST TRANSMISSION SHOP IN GEORGIA PERIOD!!!
My 2003 Ford Expedition broke down on my on my way home from the North Georgia mountains in October. Someone recommended another transmission repair company and I did get a quote from them but decided to do a little more research. I found the Crown Transmission website and liked all of the positive customer reviews. After speaking with Macy over the phone and the way he answered all of my questions, I decided to use Crown. Macy told me exactly what the process would be, how long it would take and gave me an estimate that was in-line with the other estimate I received. Macy was in touch with me through the entire process. It took about a week including having the car towed. I was very impressed with the old fashioned customer service I received - something you don't find anymore. Crown did a great job replacing my transmission and my car is running great. When we picked up the car, Macy said he would follow up in about two weeks to see how the car was running and he did. It was a pleasure doing business with Macy and I would definitely use Crown Transmissions again.I am posting this on the website because I do not have a g-mail account.Suzanne KrausePowder Springs, GA
I have told folks the work done by Crown was somewhat anticlimactic as the transmission on my Nissan Titan worked just like it did the first 300,000 miles. Of course that is probably the best compliment I can pay to the work done. Before coming in, it had started shifting hard in and out of first gear. I read good reviews and decided to give them a shot. The quote was much less than the dealer but also seemed a reasonable amount. (Sometimes paying less is not paying less in the long run). After the repair, I drove the truck about 18k miles before selling it and the transmission worked just like it should.
A must share opportunity. We had our 2004 F150 Ford truck's transmission repaired and I promise you it was an awesome experience from cost to repair to GREAT customer service. We are truly pleased and happy with the service provided. This is without a doubt a company with integrity and people that care. Thanks a bunch again. The Coopers
Crown Transmission is a very professional establishment. The owner was very genuine and professional. They fixed my car in a timely manner and also called me to follow up on how my car was doing. I would definitely recommend this shop!
I have a Chevy 3/4 Ton Heavy Duty Truck it 1999, the transmission started making all kinds of noise, dealer said let it go until it tears up, my chiropractor Dr Irene, told me about Macy and Crown Transmission. Macy drove the truck and checked it out before working on it, he has different steps that he goes through. He checks everything out before tearing into it!!! Then he lets you know what he is doing and what he has found wrong with the transmission before he does anything. He rebuilds your transmission, he doesn't swap it out with another one. I still had more work to do on it, Macy said I needed a tune up. Now it runs like a new truck with 250,000 Miles on it. He is a very good mechanic and very thorough and makes sure things are done right. I recommend him and would not hesitate to return back.
It was hard to believe all the high ratings until I experienced the service myself. Having just had a bad experience with another shop repairing my transmission, I waited awhile to make sure the work was done satisfactory before writing a review. They are very professional and courteous and deserve their ratings. Highly recommend.
Thank you sir for all the kind words.It was our pleasure serving your transmission needs.
Zoo Atlanta brought in one of our fleet vehicles and was impressed with the service we received. Massey and his crew we're easy to work with and reliable.