We are excited you are visiting our Review Page! We are extremely proud and happy to share our 5 Star Reviews, after-all this is why we are in business since 1995. We take each and every customer’s needs very seriously and know that without our loyal customers and their referrals we would not be in business. Most of these reviews appear in the Google 5 Star Review Section attached to our Map-Listing. Thank you to all of you that have taken the time to write us a positive review.
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Posting a review for a friend of mine that had his 2006 Nissan Maxima serviced. they replaced his valve body and motor mounts quickly and realiably. Car rides like brand new. He got his car back faster than expected with solid customer service throughout the whole process.
If you are looking for honesty this is the place! 5 stars is not enough. I came with my Land Rover freelander with transmission problems I knew repair would be expensive even more than the car value itself but here after inspection was told that my car had several problems and will be way more expensive to fix it I asked if it was better to buy a new car and the answer was Yes! I know if you go to other places they will try to fix it and charge you a lot of money but here you will find honesty and great service. I will recommend this place to everybody I know!! Do not hesitate to come here!
My husband recently called Crown Transmissions when our SUV broke down in Marietta. A nearby Infiniti dealership did not carry the part, so we called to check with Macy at Crown and are we glad we did! Wow, they not only provided top notch repairs at a very fair and reasonable price, but provide exceptional customer service. Macy, the owner, takes personal interest and care of his customers, and we have not received that kind of personal attention from a repair shop in a very long time. Our vehicle could not be safely driven, my husband had to rent a car. As promised, Macy called us at at 8:30 the next morning after inspecting the vehicle, explained our repair options and repair process, and told us when our vehicle would be ready. The work was completed on time as promised. We do not know Macy personally, but our impression is that he runs an honest trustworthy repair shop with competitive prices and stands behind his words and work. We feel very fortunate to have found Crown to complete our transmission repair, especially when we compare Crown's work and service against other transmission repairs we have had at other repair shops over the past 30 years. Macy even noticed and replaced the battery in our key remote at no charge without being asked. We could not be happier or more satisfied. Above and beyond 5 stars!
Highly recommended! Excellent, quality service.
CROWN TRANSMISSION IS THE REAL DEAL! Last summer the transmission and brakes on my Ford Explorer were in need of replacement and/or repair - both at the same time! I did not know what I was going to do -- and in-steps Mr. Macy. I was so doubting - but his price was the lowest of 4 bids and he guaranteed his work. I took a chance and it paid off -- a year later and I have not had one problem. I purposefully decided to wait one year to write my review -- Mr. Macy and Crown Transmission ARE THE REAL DEAL. God bless you all !
I had contacted about 4 transmission repair shops before I called Crown. Confidence, trustworthiness, and professionalism, were immediately detected in the voice of the owner, who answered the phone himself. The free towing was a big plus. I got a call back the same day to confirm pick up, and a call the next day with a complete diagnosis and estimate. In my case, an additional problem was discovered. I was immediately called and had the extra work and charges explained in away that was easy to understand and accept. My truck runs great now and I can see much better gas mileage than I had before. I had my truck back in about a week. I will be recommending Crown Transmissions to anyone I come across that needs transmission work.
To Mr Macy and shop employees and anyone needing transmission repairs this is my number one choice when you want the best service and quality work done on any transmission problems.
EXCELLENT CUSTOMER SERVICE AND EXCELLENT MECHANICS. I HIGHLY RECOMMEND ANYONE WHO HAS ANY TRANSMISSION ISSUES TO GO HERE. MACY IS AMAZING AND RUN HIS SHOP LIKE A WELL OILED MACHINE. BMW QUOTED ME 7,OOO FOR A NEW TRANSMISSION AND CROWN TRANSMISSION FIXED MINE FOR A THIRD OF THE PRICE.
So after taking my Infiniti FX to the dealership service (Nalley) they wanted me to pay $6k and only recommended replacing my transmission and couldn't warranty the longevity of their work. WTF?!So I scowered the internet for an alternative because I love my FX. Then I found Crown after digging through several pages on Goggle. But then I saw damn near perfect rating and lots of them. So, I reached out and it was clear Macy knew his s#!t. I dropped off my car and after a day he quizzed me on how I treated my car. My answer, "like she was Elinore." So he proposed a solution that was a fraction of what Nalley tried to gouge me. Wow! Not only did he explain every bit of what was wrong and he then explained every bit of the solution. I've got my car back and my wallet is not emptyAwesome service Macy!
My buddy and I were stranded in Georgia a few weeks ago due to transmission failure. After a quick internet search, it was a no-brainer to go with Crown Transmission. When speaking with Mr. Macy, the owner of the shop, it is easy to see why Crown Transmission has a five star review. Mr. Macy is a friendly, honest, hardworking gentleman who focuses on providing his customers with quality transmission repair. Unfortunately, due to our time crunch, we had to go with another transmission shop. If time was on our side, we would have easily done business with Mr. Macy without question. I strongly encourage anyone to go to Crown Transmission if they want their transmission fixed properly.